BakeClub only accepts bookings for our scheduled hands-on Workshops on the appropriate pages where you can find a full list of upcoming classes and booking availability.
We cannot reserve your place in a class until full payment is made.
Once you have booked and full payment is made, you will receive a booking confirmation email and receipt from us.
Waitlist
If you would like to attend a particular class but there are no available tickets, you can click on "Join the Waiting List" on the page of the particular class you wish to join. You will receive a confirmation email from us and we will then notify you if there are any cancellations for that particular date, or we will be in touch when we schedule another Workshop of the same topic.
If you would like to attend a particular class but there is no class of that topic scheduled in the calendar, pleasecontact usand we will add you to a waitlist for that class.
We cannot guarantee waitlisted bakers a ticket, however we will be in contact if we receive cancellations or schedule further classes of the same topic/theme.
Cancellations or changes
Workshop dates are subject to change due to circumstances beyond our control. We will endeavour to re-schedule at a time suitable to all participants.
If you are unable to attend a class for any reason (including Covid-related cancellations), unfortunately we are unable to give you a refund due to our intimate class sizes.
There are three options available for cancellations: 1. Send a friend in your place. Please contact us and let us know who will be attending in your place and their contact details. You may use this option up until 24 hours before the class. 2. If you give at least 14 days notice, you are able to transfer your ticket to another scheduled class of the same format being a hands-on Workshop. This must be used within 6 months of the original class, subject to availability. Please contact us and let us know your new choice and date of class, and we will endeavour to accomodate your request as best as possible. 3. If you are unable to attend due to a Covid-related reason, you are able to transfer your ticket to another scheduled class within 24 months of the original class, subject to availability. Pleasecontact usas soon as you become aware you will be unable to attend your workshop.
If you are unable to take up any of the above options, your booking will be deemed as a full cancellation.
Full cancellations are non-refundable.
Under special circumstances, and at BakeClub's discretion, if you have to cancel your spot in a class and are unable to take up either of the above two options, if we are able to fill your spot before your scheduled class begins we will offer you an 80% refund on your ticket. We will make every effort to fill the remaining spot, however, we are not able to guarantee it.
If a class is cancelled by BakeClub for any reason, you will receive a full refund or you can choose to attend another scheduled class of the same value (or plus or minus any difference in class fee) within 12 months of your original scheduled class.
